Da: hairdressing_scissors_hair_razors
A: ischiapp
Data di invio: 30-ott-13 21:38:42 CET
Gentile ischiapp,
Hi there again,
I can see you have bought a razor from us previously which went fine -
for that reason we are sending this razor out too.
I really hope you get this one too - because I am not in any position to loose any more money there!
kind regards,
- hairdressing_scissors_hair_razors
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Da: ischiapp
A: hairdressing_scissors_hair_razors
Data di invio: 30-ott-13 14:36:28 CET
Gentile hairdressing_scissors_hair_razors,
Hello,
I understand what you say.
I know in Italy there can be issues with post ... and few time with person.
My experience is good, also your other shavette I purchased on 30th Nov 2012 (#180922751516 Cool Cut R2 Pink) had a good shipping fee ... and It arrived easily.
But, the point is another.
We have a contract. I purchased it at that conditions.
Me too in my little business I have this problem. But when I offer something I can't change terms about one closed purchase.
You have my word that if it will goes all right, I'll never ask for refund when I have my razor.
And I'm lucky and good-thinking enough that I'll have it.
I repeat, PLEASE ship the item at the same condition I purchased it.
Regards.
- ischiapp
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Da: hairdressing_scissors_hair_razors
A: ischiapp
Data di invio: 30-ott-13 12:34:26 CET
Gentile ischiapp,
Hi there,
I understand what you are saying but lately there were unbelievably high number of claims from Italy as "item not received" forced us to stop the standard delivery in your country.
if you take the full responsibility of the post then we can send the razor without any problem.
however, I still advise that you take the secure shipping option to be on the safe side.
we are here to sell our items, that's why we try to keep our prices as little as possible and also we don't make any profit in shipping charges either - it costs us £2.15 to ship (standard delivery) but we charge only £2. but there are some people who misuse this standard delivery service and claim their money back.
regards,
- hairdressing_scissors_hair_razors
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Da: ischiapp
A: hairdressing_scissors_hair_razors
Data di invio: 30-ott-13 00:41:14 CET
Gentile hairdressing_scissors_hair_razors,
hello,
i purchased this shavette on 2013/10/19, and there was any info about shipping issues to Italy.
There is more, two friend of mine on italian wet-shaving forum (where there is the
Sanguine R5 Wood topic -
viewtopic.php?f=108&t=3578) had purchased theyr razors on 15th and 16th October ... and regulardly shipped to Italy and quickly received with no additional.
Please check out, and ship the item as described originally.
Thank You in advance.
Regards
- ischiapp